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Scheduler I

SSM Health
Full-time
Remote
United States
BPO

Responsible for collecting data directly from patients and referring provider offices to confirm and create scheduled appointments for patient services.

PRIMARY RESPONSIBILITIES

  • Coordinates scheduling and referrals to other healthcare providers and services. Obtains approval for schedule changes or cancellations as appropriate.
  • Assists with maintenance and updating of provider contact information.
  • Ensures that all medical appointments, special instructions and patient information is entered into electronic medical system.
  • Follows site-specific protocols and maintains up-to-date documentation to ensure compliance.
  • Performs other duties as assigned.

EDUCATION

  • High School diploma/GED

EXPERIENCE

  • No experience required

PHYSICAL REQUIREMENTS

  • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
  • Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
  • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
  • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
  • Frequent keyboard use/data entry.
  • Occasional bending, stooping, kneeling, squatting, twisting and gripping.
  • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
  • Rare climbing.