Patient Care Coordinator

As a Patient Intake Coordinator you will…

• Process orders from referral sources and patients, responding to phone and fax inquiries, and resolving patient complaints
• Assess patient needs and document referral requests for coordination of care.
• Provide information pertaining to equipment supplies and services to applicable departments in order to bring a patient on service with the Company
• Coordinate with the Insurance Verification Team to process patient details and collect benefit coverage information
• Relaying insurance coverage to referral sources and patients and discuss forms required for billing with patients
• Training will occur virtually & must be able to work alone

This is a full-time, permanent, benefited position and is NOT through an agency.

Required Qualifications

• Minimum two years experience in customer service
• Minimum two years experience in healthcare
• Minimum one year experience working in Microsoft Office, specifically Excel, Outlook and Word

Preferred Qualifications

• Insurance terminology
• Medical Benefit knowledge
• typing skills 40-50wpm
• multi-tasking
• using multiple screens
• Call Center experience
• Basic math skills