Patient Care Coordinator

As a Patient Care Rep you will:

• Answer incoming calls from patients, caregivers, branches and patient referral sources regarding nutrition therapy order status.
• Process prescription changes
• Triaging calls to various departments.
• Verifying patient demographics and insurance information to ensure accurate shipment.
• This is a full-time benefited position and it NOT through an agency. Typical hours for this role are Monday- Friday.
• Hours available are: 9:00am-5:30pm CST

Challenge your healthcare training or current customer services skills to make a difference in a patient’s life by explaining by initiating the referral process and answering questions from patients and caregivers on their admissions status.

Coram CVS/specialty infusion services is a Fortune 5 company and national leader in the home infusion and enteral fields. This is uniquely rewarding opportunity putting your skills and experiences to work supporting an innovative specialty pharmacy operation.

Required Qualifications

• Minimum one year experience working in a customer service environment.
• Experience with data entry.
• Experience working in Microsoft Office, specifically Excel, Outlook and Word.
• Home infusion or durable medical equipment (DME) experience.
• Call center experience.
• Experience working in a healthcare environment.
  
• Education High School diploma or GED