Market Research Associate

Your role as a Market Research Associate will be key to our Quant Insights team, and you’ll focus on supporting our quantitative research initiatives. This includes:

Survey & Fieldwork Execution

• Programming and QA’ing surveys in Alchemer, including logic, quotas, branching, and redirects.
• Coordinating with sample providers on feasibility, LOI/CPI, and setup.
• Monitoring soft launches and active fieldwork to identify and resolve data quality or performance issues.
• Troubleshooting issues independently.
• Survey design and/or analysis as experience allows.

Internal Coordination

• Writing and maintaining documentation for different Quant Insights team processes.
• Helping refine internal workflows and processes as the program grows.
• Collaborating with research, product, operations, and engineering teams on program or individual survey needs.

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Your role may gradually expand to include more hands-on research or analysis, program management, or strategic initiatives depending on your interests and Baymard’s needs.

Your Daily Tasks

Your typical day-to-day tasks (80% of the time) will be:

• Programming and QA’ing surveys in Alchemer.
• Setting up quotas, branching, embedded data, and panel redirects.
• Coordinating with sample providers on feasibility, LOI/CPI, and field setup.
• Monitoring soft launches and full fieldwork for data quality and performance issues.
• Troubleshooting logic errors, redirect mismatches, or sampling issues.
• Preparing final datasets and coordinating handoffs with researchers.

The remaining 20% of your time may involve internal discussions, documentation, improvements to processes or workflows, or assisting with new initiatives.

Who You Are

We’re looking for someone who:

• Enjoys the technical and operational side of quantitative research.
• Takes pride in building error-free surveys and smooth execution.
• Is naturally detail-oriented and methodical in their work.
• Is comfortable troubleshooting and resolving field issues.
• Communicates clearly and asks precise questions when clarifying requirements.
• Enjoys cross-functional work and being involved in the early stages of a program.

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What You’ll Need

We’re looking for the following qualifications for this role:

• 1-2 years of hands-on experience programming and managing online surveys (in Alchemer, Qualtrics, SurveyMonkey, or similar).
• Comfort with survey logic, respondent quotas, URL parameters, and custom scripting.
• Experience working with sample providers, including setting up panel links, redirects, or API integrations.
• Ability to monitor and independently diagnose and troubleshoot issues in the field.
• Strong communication skills and a disciplined, detail-oriented working style.

You’ll be part of our newly-established Quant Insights team, but will need to work closely with the Research, Product, Engineering, and Commercial Operations teams, making collaboration essential.