Customer Support

You'll spend your time supporting Cliniko customers. This includes:

• Responding to chat/email messages from existing customers
• Helping people decide if Cliniko would suit their business
• Communicating with people via social media
• Working with our developers to resolve issues
• Working with third party integrators to solve customer problems

Our goal is to do right by our customers in every single interaction, so you'll be empowered (and expected) to provide amazing support.

Requirements

• We are looking for someone to help with coverage during NZ and Australian business hours (Mon-Fri, within 5am-7pm AEDT). There is also the option to work some hours over the weekend instead of during the week.