Associate, Business Operations

Jerry is looking for a Business Operations Associate to join our growing team! We hit a huge milestone in early 2024 by achieving profitability and have ambitious goals for the next few years — scale from 5M to 50M customers and become a $10B business. As a Business Operations Associate, you will play a key role in championing data-driven decisions across the company’s most critical business initiatives (including carrier growth and development, building new products from 0-1, etc.). As part of the business operations & analytics team, you will leverage advanced machine learning models to conduct in-depth analyses and extract insights that will shape our growth strategies.

How you will make an impact:

• Partner with marketing, product, and business development teams to integrate customer performance insights into user and partner acquisition strategies
• Lead the design, execution, and analysis of A/B experiments on new and existing features, extracting key insights to inform product and business strategies
• Define, understand, and test levers to drive profitable and scalable user acquisition and partnership growth
• Identify opportunities to automate manual processes and optimize operational efficiency 

Preferred experience:

• Bachelor’s degree in a quantitatively or intellectually rigorous discipline
• 1+ years of management consulting experience from a top firm (McKinsey, Bain, and Boston Consulting Group preferred) OR relevant experience in business analysis/operations
• High level of comfort with SQL and/or running complex data analysis

Who you are:

• You have a framework for problem solving and live by first principles
• You are comfortable communicating with audiences varying from front-line employees to the company’s C-suite
• You set a very high bar for yourself and for your team, and you are constantly pushing that bar higher in the pursuit of excellence