Systems Engineer

The Systems Engineer works as a member of the Cloud Infrastructure team within Technical Operations. This role is tasked with keeping the existing infrastructure stable while helping to create an automated monitoring systems and administration tools.

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Duties & Responsibilities: 

• Provide daily IT Operations Support 
• Maintain existing network infrastructure and support data backup and recovery procedures to safeguard critical systems and data 
• Install, configure, and maintain Windows servers, applying patches and updates as required 
• Working knowledge of server support; Physical and Virtual as well as different type of Operating Systems (Windows/Linux) 
• Ability to automate server and service provisioning and other tasks 
• Create and maintain comprehensive system documentation, including server configurations, network diagrams, and standard operating procedures 
• Share knowledge and collaborate with team members to enhance overall system administration capabilities 
• Respond to system-related incidents and service requests, providing timely resolutions and support to end-users 
• Participate in an on-call rotation to address urgent issues outside regular business hours. 
• Manage and monitor all installed systems and infrastructure 
• Proactively ensure the highest levels of systems and infrastructure availability 
• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with departments to implement those fixes 
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks 
• Live by the standards set by the Verisma Core Values and ensure that business is transacted accurately and with the highest ethical standards

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Minimum Qualifications: 

• High school diploma or equivalent; 2-year degree or relevant experience required 
• 1-2 years of experience in system infrastructure 
• Healthcare industry experience preferred 
• Proficiency in Windows Servers, Active Directory, cloud management, monitoring, and PowerShell scripting 
• Knowledge of systems, networking software/hardware, and networking protocols 
• Experience with virtualization, containerization, and monitoring systems with current tools 
• Strong problem-solving aptitude and resourcefulness 
• Ability to multitask, adapt to changing priorities, and work collaboratively across departments 
• Excellent communication and interpersonal skills 
• Proven ability to deliver results 
• Commitment to building stable, reliable, and high-performing systems that streamline workflow