- Proactively engage with existing customers to identify needs and opportunities for additional products.
- Build and maintain strong relationships with key decision-makers and influencers within our customer accounts.
- Use a consultative approach to present tailored solutions that align with the customer’s goals and objectives.
- Partner with internal teams, including Customer Success, Marketing and Product, to deliver seamless customer experiences.
- Manage and maintain a robust pipeline of customer sales opportunities, ensuring accurate forecasting and timely follow-ups.
- Consistently achieve or exceed sales targets.
- Gather insights from customer interactions to inform product development and marketing strategies.
- Create high impact presentations designed to highlight additional value to clients
- Formulate and present formal proposals
- Forecast and report sales activity and metrics
- Track sales activity in Salesforce.com and report information to management
- Follow 8am sales methodologies and sales processes and documents in Salesforce
- Understand our products and how the use of the technology benefits customers
- Effectively build trust and find value in sales conversations, being the trusted advisor
- Develop comprehensive understanding of clients’ key business drivers
- Apply coaching from management to master the role and continue to improve
- Self-motivated to develop product skillset, sales skillset, and industry knowledge, to prepare for future career growth
- Operate with a growth mindset - open to change and constant development
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About you:
- 1+ years of consultative, B2B sales experience, SaaS preferred
- Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels.
- Passion for quota-bearing sales and a self-driven sense of motivation
- The ability to act as a consultant and get prospects to think differently about their business
- Attention to detail & ability to thrive in a growing environment
- Ability to build strong relationships while connecting with prospects, especially via a webcam and customized deck.
- Consistently maintains a positive outlook on their business.
- Ability to take constructive feedback and apply it
- Proficiency with CRM systems and sales tools
- Strong problem-solving skills and the ability to think strategically
- Ideally located in one of our hub locations: Austin, TX (HQ), San Diego, Vancouver, Denver or Toronto!