Software Technical Writer

We are seeking a Software Technical Writer to support our business. The Software Technical Writer will create clear, concise, and accurate documentation for software products and systems. This role ensures that technical information is accessible to both technical and non-technical audiences, supporting product usability and compliance with organizational standards.

Duties and Responsibilities:

• Develop and maintain user guides, API documentation, installation manuals, and release notes for software applications.

• Collaborate with software engineers, QA analysts, and product managers to gather technical details and ensure documentation accuracy.
• Translate complex technical concepts into easy-to-understand language for diverse audiences.
• Ensure documentation adheres to company style guides and industry best practices.

• Manage version control and maintain documentation in appropriate repositories (e.g., Confluence, Git).

• Review and update documentation based on product changes and feedback.

• Assist in creating diagrams, flowcharts, and visuals to support written content.

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Requirements

• Bachelor’s degree in Technical Communication, Computer Science, or related field, or equivalent experience.

• Proven experience writing technical documentation for software products.

• Strong understanding of software development concepts and tools.

• Excellent written and verbal communication skills.

• Proficiency with documentation tools (e.g., MadCap Flare, Confluence, MS Word) and version control systems (e.g., Git).

• Experience with Agile development environments.

• Familiarity with APIs and programming languages (e.g., C++, Java, SQL).

• Knowledge of UX principles and ability to create user-friendly content.