Software Implementation Specialist

Insequence is a global leader in automotive manufacturing software and services, supporting hundreds of customers across Europe, North America, and South America. With an average employee tenure of eight years in our Field Services Department, we are committed to promoting from within. We value aptitude, skill, and ability, fostering an environment where everyone has the opportunity to thrive and succeed.

Candidates Also Search: Remote Jobs In United Kingdom

Key Responsibilities

• Deploy Insequence software, integrate systems, and provide end-user training
• Travel up to 50%, including international trips
• Follow project scope, report project status, and create documentation
• Conduct User Acceptance testing and support handover presentations
• Offer technical support, log detailed tickets, and upsell products/services
• Collaborate with third-party providers and adapt to changing schedules

Required Skills

• Proficient in Microsoft Office suite and Windows operating systems (Server & PC)
• Skilled in basic computer hardware and network troubleshooting
• Strong communication skills- you will communicate with colleagues and customers often
• Ability to work remotely, stay focused, and manage multiple projects
• Excellent problem-solving abilities

Candidates Also Search: Remote Software/ IT jobs

Desirable Skills (Can be acquired through training and on-the-job experience)

• Microsoft SQL Server
• Technical writing
• Proficiency in remote access and web conferencing software
• Experience in technical support and help desk ticketing systems
• Label design using Bartender
• Kepware OPC Client communication

Additional Preferred Knowledge

• Experience with Inventory Management Systems (IMS), Data Warehouse Solutions (DWS), and
• Enterprise Resource Planning (ERP) systems
• Knowledge of hardware virtualisation and network infrastructure
• Familiarity with Just-in-Sequence (JIS) and Just-in-Time (JIT) delivery, PLC automation, manufacturing environments, and the automotive industry