Social Media Content Specialist - Multi Languages (see job post for language requirements)

We're growing fast and we want YOU on our team. We're looking for bilingual (English + one of the languages noted below) social media experts who love jumping into online conversations, crafting content that connects, and keeping digital communities safe and welcoming.

This is a remote position open to permanent residents of Canada. We're looking for team members who are down to work a mix of the following shifts (and, yes, that includes weekends):

• Days: 8AM–4PM North American Central Time
• Evenings: 4PM–12AM North American Central Time
• Overnights: 12AM–8AM North American Central Time

You must be available to be scheduled a mix of the shifts above throughout the week AND on weekends - we’re not able to accommodate availability limitations or schedule restrictions.

What You’ll Be Doing:

• Moderating and responding to comments across our clients' social channels using their unique brand voice.
• Writing thoughtful, engaging content to spark conversations and drive engagement.
• Ensuring online communities are safe, respectful, and aligned with client guidelines.
• Escalating issues, insights, or trends to the internal team when needed.
• Becoming a true extension of our clients’ brands - understanding their strategy, tone, and audience.

What You Bring to the Table:

• Demonstrated, high-level proficiency in English AND Hebrew OR Finnish OR Thai OR Arabic OR Turkish with strong cultural awareness. Fluency in additional languages an asset.
• Exceptionally strong written communication skills (spelling, grammar, clarity) in English AND, at minimum, one of the languages noted above. 
• You live in Canada and are legally allowed to work here.
• You’re open and available to work any shift, any day - including weekends.
• You’ve got professional experience managing social platforms, specifically moderating and engaging.
• You know how to write for brands and can adapt your tone for different audiences.
• You know your way around and the ins and outs of all the major social platforms.
• You’re into the kind of content you’ll be moderating - whether it’s tech, retail, food, or hospitality and tourism, you’re curious and engaged.
• You’re organized, reliable, and have excellent customer service instincts.
• You have fast, reliable internet with no data restrictions.
• You also have an active Facebook account.