Senior Manager of Informatics - Project Management
CVS Health
Full-time
Remote
United States
$130,000 - $260,000 USD yearly
Software/ IT
- The Epic Implementation Project Manager assists the Lead Director with informatics initiatives with a focus on strategic execution, stakeholder alignment, and delivery excellence. This role is responsible for translating organizational goals into actionable project plans, managing cross-functional teams, and ensuring the successful implementation of Epic. The ideal candidate brings deep expertise in IT project management, risk mitigation, and change adoption, with a proven ability to deliver complex healthcare technology projects on time and within scope.
- Key Responsibilities
- 1. Strategic Project Management
- Define and drive execution pathways: Translate strategic goals into actionable project plans.
- Set and manage milestones: Establish clear deliverables, deadlines, and dependencies across workstreams.
- Maintain project timelines: Use tools (e.g., Smartsheet, MS Project, MS Excel, MS Visio etc.) to track progress and adjust proactively.
- 2. Risk & Issue Management
- Develop and maintain risk logs: Identify, assess, and mitigate risks across technical and operational domains.
- Escalation pathways: Create clear protocols for issue escalation and resolution.
- Support development and maintain tracking tools in MS Excel for financial assessment and forecasting for clinical and technical Enterprise costs. Develop formulas for automation and streamlining forecast development.
- 3. Cross-Functional Coordination
- Workstream integration: Ensure alignment across clinical, technical, and operational workgroups.
- Meeting facilitation: Lead effective cross-functional meetings with clear agendas, follow-ups, and accountability.
- 4. Communication, Relationship Development & Reporting
- Executive-level reporting: Deliver concise updates to leadership on status, risks, and decisions needed.
- Stakeholder engagement: While relationship-building is a strength, elevate by driving clarity and accountability.
- Develop and maintain relationships with key stakeholders across the Enterprise, including comfort in presenting and communicating with these networks.
- 5. Change Management & Adoption
- Support readiness efforts: Partner with training and change management teams to ensure smooth adoption.
- Feedback loops: Implement mechanisms to gather and act on stakeholder feedback.
- Required Qualifications
- Experience: Minimum of five (5) years of related experience is required.
- Certification(s): Two or more of the following Epic Certifications:
- EpicCare Ambulatory, Healthy Planet, Beacon, Willow, Prelude, Cadence, Resolute Professional Billing, HIM (Health Information Management), MyChart, Beaker, Welcome Kiosk, Rover, Haiku, EpicCare Link, Caboodle, SlicerDicer, Bridges, Reporting Workbench, Orders