Runway

Leading customers through implementation, onboarding, and adoption, ensuring their success from setup through scale.
Conducting 2-4 high-impact customer sessions daily, including hands-on modeling and training calls.
Building and refining financial models - forecasts, balance sheets, income statements, and scenario analyses.
Partnering with internal product and success teams to continuously improve Runway’s onboarding experience.
Measuring and driving outcomes like time-to-value, customer retention, and user independence.
You’ll love this role at Runway if you have:
Finance & Technical Expertise
Deep understanding of financial statements, forecasting, and scenario analysis.
Comfort working with SQL and structured data.
Experience in SaaS onboarding, consulting, or FP&A roles.
Familiarity with tools like HubSpot, Notion, and Runway.
Soft Skills
Exceptional communication and relationship-building abilities.
A problem-solving mindset with strong analytical instincts.
Ability to prioritize and adapt in a dynamic, fast-moving environment.