Remote Inbound Sales Representative (Voice)

Responsible for promoting and selling Company products and services that are both current and emerging. Uses a consultative sales approach to ensure our customers receive the best value. Must be customer-focused individuals, able to communicate effectively and display a professional and positive demeanor. Works on straight forward tasks using established procedures.

Job Description

• 100% Remote work-from-home role
• Base Pay: $14.50 per hour
• Uncapped Commissions: targeted at $17,000+ per year (~$1,416+ per month)
• Career growth opportunities with structured progression plans
• Hours of Operation: Sunday – Saturday 6:00am to Midnight EST - Target shifts of 1:30pm - 10:00pm EST (weekends required)

Core Responsibilities

• Drive Sales & Customer Engagement: Consistently meet or exceed sales targets by engaging new and existing customers using consultative techniques to understand needs, overcome objections, and recommend tailored solutions.
• Customer Support & Relationship Building: Provide exceptional service by addressing inquiries, transitioning support calls into sales opportunities, and creating positive, lasting customer relationships.
• Product & Process Knowledge: Educate customers on products and services using available tools, while adhering to established sales processes to ensure consistency and quality.
• Professionalism & Integrity: Maintain a respectful, friendly, and professional demeanor, making sound decisions that align customer satisfaction with company goals.
• Communication & Soft Skills: Demonstrate strong listening, verbal, and written communication skills, along with effective problem-solving and interpersonal abilities.
• Adaptability & Growth Mindset: Thrive in a fast-paced, competitive environment, showing a proactive attitude toward continuous learning and improvement.
• Collaboration & Teamwork: Work effectively with peers and cross-functional teams to deliver a seamless customer experience.
• Technical Proficiency: Navigate multiple systems efficiently and input data accurately while using standard office tools (keyboard, mouse, headset, etc.).
• Reliability & Flexibility: Maintain dependable attendance and be available to work nights, weekends, and overtime as needed, with a willingness to take on additional responsibilities
• Coachability & Receptiveness to Feedback: Demonstrate a willingness to learn and grow by actively seeking, receiving, and applying feedback from peers, leaders, and training resources to continuously improve performance and contribute to team success.

Skills:

• Customer-Focused
• Workplace Organization
• Persuasion
• Technical Knowledge
• Resilience
• Critical Thinking
• Problem Solving
• Communication
• Professional Integrity