Quality Assurance Specialist, Financial Crimes

Varo’s Financial Crimes Risk Management (FCRM) team is made up of forward-thinking creative and enthusiastic individuals, who are constantly striving to safeguard the financial sector from misuse and provide actionable intelligence to law enforcement. Our FCRM Quality Assurance department supports various AML processes, including transaction monitoring alert/case investigations, Enhanced Due Diligence (EDD) reviews of high-risk customers, and Suspicious Activity Report (SAR) filings.

What you'll be doing

• Review transaction monitoring alert, case and SAR notes, supporting documentation, rationale, and narratives
• Provide investigative feedback and quality assurance (QA) results in a clear and concise manner
• Thoroughly document the results of your quality assurance reviews and ensure that feedback enhances the quality of work within the department
• Identify and escalate common and/or repeat findings that require further action to remediate
• Collaborate with peer groups and leaders to ensure that identified errors are addressed within the established timeframe(s)
• Refine desktop investigative procedures, making process recommendations to increase efficiency and risk mitigation effectiveness, as needed

You'll bring the following required skills and experiences

• Prior Financial Institution experience, with an understanding of banking regulations and BSA/AML obligations
• 1+ years of prior transaction monitoring & surveillance investigations experience in financial crimes, counter-terrorism, anti-bribery, and/or anti-fraud
• Experience working as a Quality Assurance specialist or in a quality control capacity, preferred. 
• Ability to get work done in a timely and efficient manner, knowing when to use judgment to make risk based decisions
• Extremely organized and detail oriented, with strong time management skills; ability to stay focused and prioritize work with limited supervision
• Excellent written and verbal communication skills, interpersonal and collaborative skills