Supports program management team with assigned projects and/or any of the following as assigned: correspondence, various administration tasks, tracking project deliverables, dates and monitoring deadlines; provides regular and timely reports highlighting variances as they arise.
Responsibilities
- Updates necessary tracking system(s) to ensure that project and/or program status is maintained with complete accuracy, including third party management systems.
 - Creates and distributes correspondence relevant to the team, project or program (internal and external).
 - Perform troubleshooting for Customer and Crown systems as necessary
 - Advanced experience in using Crown's PMT and CCI sites to update milestones, dump reports, track past dues, and generate reports
 - Expert in using the JDE system to pull reports, cut POs, track the budget, and resolve financial issues related to POs and invoicing
 - Update and manage all PO/Invoices trackers
 - Proven ability to manage and organize documentation and repositories for large scale programs
 - Perform periodic data analytics and data deep-dives to determine the current state of the project
 - Building project and budget reports to support the program team
 - Scheduling, attending, and participating in Project meetings. This includes taking and providing meeting minutes for the Manager(s) and stakeholders.
 - Uploading project-specific documentation into customer systems
 - Ability to manage the program folder structure
 - Assists with administrative preparation for various meetings
 - Communicates all issues to management prior to reaching critical status
 - Develops and maintains accurate and complete files for projects and programs; continues to monitor for integrity and completeness
 - Provides ad hoc reports as requested, including project budgets
 - Provides additional administrative support as required
 - Issue vendor POs, as needed
 
Education/Certifications
- High school diploma or equivalent
 - Associate's degree or equivalent work experience preferred
 - Bachelor's degree in Business and Project Management is preferable
 
 Experience/Minimum Requirements
- One (1) + years in a general business environment with project coordination and/or administration experience
 - Telecommunications Project Coordination experience preferred
 
 Expectations
- Strong Microsoft Office experience and ability to learn a variety of tracking and project management software
 - Ability to track and pull data from JDE
 - Excellent organizational/administrative skills
 - Strong interpersonal skills
 - Ability to thrive in a dynamic problem-solving environment
 - Ability to multi-task in a fast-paced environment
 - Customer service orientation with a strong problem-solving approach
 - Familiar in project phases, including project initiation, design phase, construction, and project closeout
 - Equipped with advanced excel knowledge, including PivotTables, Power Pivots, formulas, and Macros
 - Experience working in PMT and JDE preferred
 - High attention to detail, resourcefulness, and an ability to work well in a challenging environment