Supports program management team with assigned projects and/or any of the following as assigned: correspondence, various administration tasks, tracking project deliverables, dates and monitoring deadlines; provides regular and timely reports highlighting variances as they arise.
Responsibilities
- Updates necessary tracking system(s) to ensure that project and/or program status is maintained with complete accuracy, including third party management systems.
- Creates and distributes correspondence relevant to the team, project or program (internal and external).
- Perform troubleshooting for Customer and Crown systems as necessary
- Advanced experience in using Crown's PMT and CCI sites to update milestones, dump reports, track past dues, and generate reports
- Expert in using the JDE system to pull reports, cut POs, track the budget, and resolve financial issues related to POs and invoicing
- Update and manage all PO/Invoices trackers
- Proven ability to manage and organize documentation and repositories for large scale programs
- Perform periodic data analytics and data deep-dives to determine the current state of the project
- Building project and budget reports to support the program team
- Scheduling, attending, and participating in Project meetings. This includes taking and providing meeting minutes for the Manager(s) and stakeholders.
- Uploading project-specific documentation into customer systems
- Ability to manage the program folder structure
- Assists with administrative preparation for various meetings
- Communicates all issues to management prior to reaching critical status
- Develops and maintains accurate and complete files for projects and programs; continues to monitor for integrity and completeness
- Provides ad hoc reports as requested, including project budgets
- Provides additional administrative support as required
- Issue vendor POs, as needed
Education/Certifications
- High school diploma or equivalent
- Associate's degree or equivalent work experience preferred
- Bachelor's degree in Business and Project Management is preferable
Experience/Minimum Requirements
- One (1) + years in a general business environment with project coordination and/or administration experience
- Telecommunications Project Coordination experience preferred
Expectations
- Strong Microsoft Office experience and ability to learn a variety of tracking and project management software
- Ability to track and pull data from JDE
- Excellent organizational/administrative skills
- Strong interpersonal skills
- Ability to thrive in a dynamic problem-solving environment
- Ability to multi-task in a fast-paced environment
- Customer service orientation with a strong problem-solving approach
- Familiar in project phases, including project initiation, design phase, construction, and project closeout
- Equipped with advanced excel knowledge, including PivotTables, Power Pivots, formulas, and Macros
- Experience working in PMT and JDE preferred
- High attention to detail, resourcefulness, and an ability to work well in a challenging environment