Manager, Renewals

We’re looking for people who are driven, deeply passionate about their craft, and ready to dive in and help build on our incredible momentum and our purpose to make the world more efficient, safe, and sustainable. 

Renewals is the backbone of any SaaS company. This position is a vital part of Samsara’s sales management team. The renewals manager will work closely with broader sales and customer outcomes organizations to ensure a high-value customer experience at the time of renewal. The position requires strong direction and client hands, priority management, and operational excellence. This role is metrics-driven, responsible for strong financial results for their team. 

This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.

You should apply if: 

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
• You have an innate curiosity about how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact. 
• You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customer's value earned trust and human relationships built over time.
• You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before. 
• You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.

In this role, you will: 

• Continually maintain and share accurate renewal results, forecasts, and customer trends
• Deliver against targets on a team and individual level 
• Roll up your sleeves and dig in with the front-line team as needed on specific deals
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
• Hire, develop and lead an inclusive, engaged, and high performing team

Minimum requirements for the role:

• 3+ years of sales management experience, 8+ years of overall sales experience
• Exceptional track record, including overperformance of general business objectives and sales targets
• Demonstrated record of success  in a high-pressure, performance-driven sales environment
• Proven history of ability to hire, train, manage, and motivate talented sales teams 
• History of thriving in a rapidly changing environment
• Strong interpersonal, networking and influencing skills with executive-level comms
• Strong empathy towards customers and passion for revenue and growth
• Love for winning as a team
• Renewals and SaaS experience preferred
• Bachelor’s degree preferred