Licensed Insurance- Sales Agent, P&C (Remote)

The Licensed Insurance Sales Agent (Remote) works from home and engages with customers through inbound and outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)

WHAT YOU WILL DO IN THIS ROLE  

As a Licensed Property & Casualty Insurance Sales Agent working from home, you will: 

• Sell insurance products by gathering information, generating quotes, and binding policies while meeting performance goals. 

• Respond to inbound customer and agent inquiries related to policy coverage, billing, and service using clear and confident communication. 

• Resolve questions and service issues that require a valid insurance license with professionalism and accuracy. 

• Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction. 

• Educate customers on policy options and documentation, clearly explaining the required steps or updates. 

• Identify opportunities for cross-selling and upselling additional products that align with the customer’s needs. 

• Navigate multiple systems simultaneously, while maintaining a smooth and engaging customer conversation. 

• Document interactions thoroughly to ensure accuracy, consistency, and continuity of service. 

• Work from a quiet, distraction-free home environment, maintaining professionalism in all communications. 

YOUR QUALIFICATIONS 

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Licensed Property & Casualty Insurance Sales Agent (Remote) role include: 

• 1 + years of customer service and 6 months sales experience 

• Active resident license to sell P&C insurance 

• Verifiable High school diploma or GED 

• Strong computer navigation skills and PC knowledge 

• Proficiency in fast-paced multi-tasking with strong problem-solving skills 

• High Speed internet (no wireless/hotspots or satellite) and a smartphone (10 Mbps upload, 40 Mbps download, combined 50 Mbps) 

• Must reside in the United States or have a valid U.S. address for residence