Junior Software Engineer

This position is needed to augment the Deployment Orchestration team, focusing on providing product teams at Twilio a safe, secure, and automated path to production by focusing on progressive rollout strategies and robust guardrails, ensuring that software engineers can deploy frequently without compromising on stability or security.

In the short term, the team is building a new unified deployment orchestrator to support automated deployments across environments and regions leveraging standard pipelines and tests, while simultaneously consolidating and modernizing existing solutions across multiple compute targets such as AWS EC2 VMs and EKS clusters.

Responsibilities

In this role, you’ll:

• Develop, test, and deploy code and configuration to support internal deployment tooling infrastructure
• Write tickets, spikes, and runbooks for the team, as well as internal product documentation for Twilio
• Operationalize Harness as a unified deployment platform, supporting standardized pipeline templates
• Own and operate a mix of industry standard and Twilio bespoke deployment orchestration tooling
• Support product engineering teams with migrations and debugging of deployment pipeline failures
• Ensure system uptime by participating in a 24x7 weekly oncall rotation alongside the rest of the team

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• Ability to work in an async software development environment leveraging GitHub, Jira, Slack, and Zoom
• 1+ years of experience with any/all of the following programming languages: Go, Java, Python, Terraform, YAML, Bash
• Familiarity with Kubernetes GitOps deployments, including Argo CD, Argo Rollouts, and Argo Workflows
• Experience with AI platforms such as Claude, ChatGPT, and/or Copilot to accelerate software development
• Bachelor's degree in computer science, computer engineering, or equivalent practical experience

Desired:

• Familiarity with SaaS CI/CD tooling including but not limited to Harness, Buildkite, and Terraform Cloud
• Experience developing in an AWS cloud environment, with a focus on EC2, EKS, ASG, Aurora, and IAM
• Experience with SaaS and open source observability tools, such as Datadog, Grafana, and Prometheus