Junior Revenue Operations Analyst

As a Junior Revenue Operations Analyst, you will: 

• Monitor the Salesforce (SFDC) case queue to assist with new account creation, account updates and other case types, ensuring timely and accurate setup for effective tracking and management.
• Assists with the management of the RFP process to ensure timely delivery of materials to the sales team.
• Address and resolve general Salesforce requests from the sales team, including data cleanup and system troubleshooting, to maintain smooth operational flow.
• Enforce data hygiene by utilizing exception-based reporting tools; responsible for the maintenance of these dashboards and the continuous improvement of data quality.
• Identify new areas of data hygiene focus, expanding and enhancing exception-based reporting dashboards to capture evolving data management needs.
• Analyze sales data and trends to provide insights and recommendations for improving sales processes, efficiency, and overall performance.
• Collaborate with the sales and marketing teams to align strategies and optimize the use of Salesforce for campaign management, lead tracking, and customer relationship management.
• Assist in the preparation of regular reports and presentations on sales metrics, revenue forecasts, and key performance indicators (KPIs) for management review.
• Participate in Salesforce & Salesloft training and development initiatives to stay updated on the latest features and best practices, sharing knowledge with the team to enhance collective expertise.
• Support the implementation and rollout of new Salesforce features or third-party integrations, ensuring seamless adoption and minimal disruption to daily operations.
• Contribute to cross-functional projects and initiatives as required, providing analytical support and insights to drive decision-making and business growth.

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What YOU bring to the team:

• 1+ years of experience in a sales operations or business analyst role, preferably in a B2B or SaaS environment.
• Proficiency in data visualization tools and CRM systems (ex. Salesforce, Looker)
• Proficiency in CRM reporting (Salesforce) and best practices with sales cadence tools (Salesloft)
• Strong skills in data analysis and reporting, with the ability to translate data into actionable insights
• Experience in creating sales dashboards and ad-hoc reports
• Understanding of sales processes and metrics
• Exceptional communication and presentation skills, with the ability to explain complex data in a clear and concise manner
• Detail-oriented with strong problem-solving skills