Inside Sales Representative - Henderson

As a mutual company, our people are our priority. We seek differences of opinion, life experience and perspective to represent the diversity of our policyholders and achieve the best possible outcomes.  Our office located in Henderson, NV is seeking an Inside Sales Representative to join the team!

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Job Overview: This position involves converting inbound calls into new policy growth and driving results through relationship building.

Responsibilities:  

• Inbound Calls: Answer incoming calls to assist potential and existing clients with their insurance inquiries. Identify and address customer needs with available products.  
• Outbound Calls: Proactively make outbound calls to follow up on leads, engaging potential clients to convert inquiries into sales
• Phone Adherence:  Adhere to Amica’s phone standards and protocols to ensure productivity and consistency in customer interactions
• Activity Management:  Document all sales activities in a timely and organized manner to ensure appropriate follow-up
• Compliance and Education: Compliance and Education: Complete required continuing education to remain compliant with industry standards and regulations
• Obtaining a state insurance license and fulfilling ongoing education requirements to keep the license active are mandatory and extensive training will be offered.

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Qualifications: 

• High school diploma or equivalent education required
• Previous customer service and sales experience
• Excellent interpersonal and communication skills
• Computer keyboard and processing skills
• Previous insurance background is a plus, but not required