Information Engineer I

Starburst is looking for an experienced technical writer to to help update and expand the highly technical end-user documentation for the Starburst Galaxy and Starburst Enterprise products. 

As an Information Engineer at Starburst you will: 

• Work and communicate effectively with software developers and product managers to write and maintain high-quality documentation.
• Plan, write, edit and revise technical information and documents, including configuration and installation instructions.
• Assess, analyze and evaluate diverse audiences, including non-technical users, system administrators, integrators, and programmers. 
• Transform complex internal documentation into simple concepts that are easy to understand by end-users.
• Work as an editor and apply constructive criticism to ensure consistency across the documentation team.

Some of the things we look for:

• Bachelor’s degree in Computer Science or other technical field, or equivalent work experience, with a specialty in databases.
• Two to five  years of technical writing experience.
• Excellent writing and communication skills in US English. Online writing samples would be a plus.
• Experience working with cross-functional stakeholders throughout the full product lifecycle. 
• Experience working with docs-as-code and GitHub pull requests.
• Experience working with the following tools and technologies is preferred: VS Code; Markdown; Jekyll, Sphinx, or other static site generators.
• Background in Data Analytics, SaaS, Cloud, or other related field is preferred.
• Working knowledge of ANSI SQL is a huge plus.