Clinical Education Specialist - Surgery - London

The role of a Clinical Education Specialist is primarily to deliver and co-ordinate training on GE Healthcare’s products. This training is mainly delivered at a hospital site but also remotely using digital methods. The Clinical Education Specialist owns support within the IGT install base. GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world

Responsibilities

• You will provide onsite clinical applications training to user’s equipment in given modality area
• You co-ordinate installations and initial clinical applications alongside sales, service and the Clinical Education Manager
• You will be the technical liaison to the sales organization with the goal of strengthening technical capabilities of the team and customer relationships, while also driving business opportunities forward
• You conduct high quality application trainings at customer sites to ensure customer's safe and effective use of GE equipment’s, maximizing image quality and productivity
• You will maintain satisfactory after-sale relationships and development of long-term customer relationships coupled with the ability to identify and capitalize on opportunities that immediately satisfy customer needs
• You promote unique differentiators based on customer's clinical needs, competition, values and benefits sought
• You continuously develop and improve a network of key opinion leaders within the assigned territory
• You support Trade show/Workshops/show sites/Customer visits
• You support the deployment of digital tools and embrace the digital transformation of clinical education
• You document trainings, site visits and Customer interactions as per the local protocol.
• Deliver customer presentations at Classroom Education days and user event ​

Qualifications

• You bring a Degree as a certified Radiographer
• You have proven technical/clinical industry experience with Surgery/C-arms
• You have proven experience in theatre procedures and C-arms usage
• You bring excellent interpersonal skills including, team working skills and good communication skills
• You are self-motivated and have the willingness to take the initiative to identify opportunities for improvement and take actions to improve
• You are team oriented and have a strong customer satisfaction mindset
• You are not afraid of being flexible/adapt to changing work environments
• You are able to travel and be at customer sites 70 to 80% of the working time (annual average)

Desired Skills

• You have already worked with GE products
• You are experienced in conducting training
• You bring a first knowledge of GE’s or competitor’s Interventional products