AI Engineer

As an AI Engineer (LLM), you will play a critical role in developing our core Large Language Model (LLM) service. 

Our LLM service underpins our Generative AI powered risk digitization platform, providing a unified interface for internal services to leverage the power of LLMs at scale, regardless of the underlying foundational model.

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You will be responsible for building, deploying, and optimizing LLM-powered solutions that directly impact our customer's ability to understand and process risk in commercial insurance.

What you will be doing

• Problem Solving & Collaboration:
  • Engage deeply with domain experts and product managers to understand and define key business problems within risk processing in commercial insurance that can be solved with LLMs.
  • Collaborate closely with consuming service teams to define clear, efficient, and scalable interfaces for LLM tasks.
• Development & Deployment:
  • Design, develop, test, and deploy domain-specific LLM tasks (e.g., information extraction, risk assessment, document summarization, etc.) that are readily consumable by other Cytora services.
  • Stay up-to-date with the latest advancements in LLM technology and actively explore new models, techniques, and tools to enhance our capabilities e.g. Agentic AI.
• Evaluation & Optimization:
  • Develop and implement comprehensive evaluation metrics and tools to rigorously assess and iterate on the performance of LLM tasks.
  • Analyze task performance, identify areas for improvement, and implement strategies to optimize accuracy, efficiency, and cost-effectiveness.
• Production & Monitoring:
  • Monitor the performance of deployed LLM tasks in production, proactively identify and address issues, and ensure high reliability and accuracy.

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A successful candidate will likely have:

• Problem-Solving: Strong analytical and problem-solving skills, with the ability to address complex AI challenges.
• Collaboration: Strong communication skills, with the ability to work effectively with cross-functional teams.
• Enthusiasm: A passion for using AI to solve complex problems and a willingness to learn.
• Experience in and strong knowledge of using AI/ML and more particularly LLMs e.g.
  • Prompt engineering techniques
  • Agentic systems
  • Multiple LLM models
  • Experience in using LLMs for document processing tasks would be beneficial
• Proficiency in Python and specifically with mypy and asyncio