Underwriting Associate

• Prepares and approves renewals for accounts within authority limit with a focus on long term profitability, retention and achieving branch and company pricing goals. Based on branch established guidelines, leverages negotiation skills to obtain adequate rate.
• Reviews account information, including coverage details, claims history, and any relevant updates or changes.
• Evaluates the risk profile of each account and assess its eligibility for renewal based on established underwriting guidelines. 
• For accounts outside authority, prepares information for underwriter to complete the renewal. Communicates with agents to ensure all renewal information has been requested and received.  
• Regularly collaborates with underwriters throughout the renewal process ensuring a holistic approach to managing the agency book of business. 
• Maintains proper file documentation.
• Develops relationships with agents by providing excellent customer service to promote renewal retention. 
• Builds and nurtures relationships with agents by regularly engaging in meaningful interactions, such as face-to-face meetings, virtual meetings, phone conversations, and written communication. 
• Reviews and approves endorsements that fall within a specified list of requirements and within authority. 
• Performs support duties for branch departments including but not limited to, ordering and analyzing reports as appropriate, reviewing drivers, and completing monthly projects.   

Education & Experience:

• Associate degree or equivalent relevant experience
• One year of insurance industry experience or related experience
• Bachelor’s degree may be considered in lieu of the insurance industry experience requirement

Knowledge, Skills & Abilities:

• Attention to detail and accurate data entry skills
• Good personal computer skills with proficiency in Microsoft products
• General knowledge of insurance terminology
• Good problem-solving and decision-making skills
• Excellent customer service and communication skills
• Strong organizational and time management skills
• Strong negotiation skills
• Ability to work in a team setting as well as independently
• Occasional travel; a valid driver’s license with an acceptable motor vehicle report per company standards required if driving