Service Technician

• Perform preventative maintenance and resolve complex problems by troubleshooting and repairing mechanical and electrical problems on customer-owned Tennant products and similar competitor models.
• Own your territory and plan your daily schedule, including contacting customers to schedule all service activities, and ensure open communication with customers regarding service expectations, timeline estimates, billing, and future service needs. Owning your territory also includes:
  • Create and maintain records of all service activities and business reporting documentation.
  • Ensure cleanliness and organization of all Tennant Company property. This includes the company vehicle, tools, parts, inventory, and equipment.
  • Follow all safety protocols and utilize proper PPE.
• Collaborate with internal partners such as sales, customer service, technical assistance, field service support, and other technicians to support your success.
• Experience a Day in the Life of a Field Service Professional at Tennant through this captivating video.  Discover the challenges, successes and unique moments that make our team thrive!

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Required Experience and Education

• High school diploma or equivalent
• Valid driver's license plus meet Tennant Company driving policy requirements.
• 0-2 years of experience:
  • Troubleshooting and repairing mechanical and electrical systems
  • Reading and interpreting electrical schematics
• Using hand and power shop tools, equipment, and diagnostic devices (multimeter, voltmeter, etc.)
• Using a personal computer, MS Office Suite, and email.

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Preferred Experience

• Vocational schooling in automotive/diesel/electrical
• Previous experience and knowledge:
  • Working on Electro-Mechanical Equipment systems and components (Automotive, forklifts, appliances, golf carts, hospital equipment, etc.)
  • Working in a field service position
  • Working directly with customers