Risk & Underwriting Analyst (Fintech/Payments)

As a Risk and Underwriting Analyst, you will play a vital role in supporting NMI’s risk management program focused on protecting NMI from threats and ensuring the compliance of our payment operations. Reporting to NMI’s Manager of Risk and Underwriting, you will be responsible for monitoring and managing the resolution of risk related issues in a timely manner; conducting various tasks with the goal of managing and mitigating portfolio risk, minimizing losses attributable to merchant card/ACH processing and supporting underwriting of merchants. This role requires direct interaction with NMI’s Sponsor Bank(s), processors and internal teams to ensure all items are addressed in alignment with portfolio processing expectations.

Candidates Also Search: Remote Content Writer Jobs

Responsibilities:

• Review merchant transaction details and make decisions based on parameters as well as processing activity (i.e. merchant's average ticket, month-to-date volume vs expected volume, invalid authorizations, ACH returns, and chargebacks) 
• Review daily monitoring reports (i.e. chargeback, retrieval and next day funding summary reports). Take appropriate action where appropriate to resolve chargeback related problems
• Recommend accounts for termination, as appropriate
• Investigate accounts to identify risks (i.e. fraudulent merchants, card testing, money laundering, account takeover, and other fraud or risk vectors)
• Review merchant exception reports and act on issues in accordance with procedures
• Perform periodic risk based merchant reviews
• Provide backup support to the underwriting team to assist in underwriting merchants when necessary
• Contact merchants and secure supporting documentation to support underwriting and/or risk management work, as needed
• Contribute to root cause analysis to identify opportunities to better predict, prevent, and mitigate risk within NMI’s existing process
• Assist with internal quality assurance reviews
• Support continuous monitoring efforts and processes to maintain compliance with NMI’s risk tolerance
• Help manage the portfolio by developing a deep understanding of risk across industries, geographies, and operating models
• Manage assignments of additional risk and underwriting related initiatives as assigned

Candidates Also Search: Remote Legal Jobs

Qualifications

• High school degree or equivalent; Associates and/or Bachelor’s degree preferred
• Minimum of 1 to 3 years of risk management experience in the financial services, FinTech and/or payments industry 
• Experience applying critical thinking and problem solving; challenge the status quo to generate new ideas and take an open minded approach to situations
• Self-starter able to maintain a high level of accuracy in a high-speed environment
• Ability to maintain confidential customer & Company information in a responsible and secure manner
• Ability to work independently with minimal supervision 
• Open to learn and adapt to ongoing changes and new processes 
• Knowledge of risk schemes, risk prevention methods, and risk detection tools
• Experienced in risk analysis, identifying fraudulent trends, managing investigations and mitigating credit and/or risk losses
• Exercise sound judgment in assessing potential regulatory and reputational risks
• Exceptional written and verbal communication skills
• Knowledge of Aperia, ScanX, Merchant Central, CBOS, and/or TSYS a plus
• Specific industry certification such as CAMS, ETA CPP, or CPFPP a plus