Risk Analyst

As a Risk Analyst, you are curious with an eye for detail to identify and prevent potential losses before they happen. You are on the front lines of preventing fraud, evaluating merchant credit worthiness, and protecting our company and our service professionals (our Pros) from loss. In this role, you will perform investigations and make underwriting decisions on transaction and account-level reviews. You are a problem solver who searches for the who, what, where, and why. You are a motivated self-starter with an interest in investigative research.
Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our Pros. Our success is their success.

What you do each day:  

• Review, identify, and investigate high-risk payment transactions
• Conduct analysis on merchants and transaction activity to make data-driven decisions regarding risk and credit worthiness
• Evaluate new accounts and determine their eligibility to utilize our payment processing solutions
• Handle end-to-end management and documentation of cases
• Collaborate with senior risk leaders to enhance existing loss prevention strategies and identify new opportunities for improvement

Qualifications: 

• 1-2 years of relevant experience in risk analysis or a related field
• Bachelor’s in accounting, finance, economics, related field, or equivalent experience
• Experience with fraud detection and prevention
• Experience with credit underwriting
• Experience with Salesforce a plus
• Experience with Stripe or other credit card processors a plus
• Experience using AI tools to increase quality and efficiency of work

What will help you succeed:

• Cursory understanding of predictive algorithms
• Strong and effective verbal and written communication skills
• Strong decision-making skills
• Self-motivated - ability to stay on track independently
• Excellent attention to detail
• High level of curiosity and critical thinking.
• This position requires availability to work at least one weekend day (for example, Sunday through Thursday).