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Reporting Specialist

A-LIGN
Full-time
Remote
United States
Customer Service
  • Follow established guidelines and procedures to ensure a high quality of work
  • Work with managing auditors to obtain and document necessary information
  • Upload all documents to the proper client folder on OneDrive
  • Respond to email inquiries within 24 hours
  • Utilize good time management - meeting tight deadlines are crucial (24-48 hour turn around on reports)
  • Execute requests from managing auditors in a timely manner
  • Create draft reports and/or proofread and edit final reports
  • Deliver completed draft and final reports to the Quality Assurance Team for review
  • Format tables and documents
  • Enter all draft report and final report requests into the reporting database
  • Create any new procedures and edit and update existing procedures
  • Create new templates and update existing templates as needed
  • Train new hires in all practices and procedures

Minimum Qualifications

EDUCATION

  • Preferred bachelor's degree in business, English, or journalism

Skills

  • Ability to meet deadlines with a high degree of motivation
  • Thrives in a fast-paced environment
  • Excellent communication skills
  • Ability to work individually as well as collaboratively
  • A high degree of motivation
  • Able to have the flexibility to work with many different teams on a day-today basis
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