Product Analyst

Product Analysts at GitLab are curious, highly strategic, and focused on making GitLab better through trusted data insights. Working with product teams, you will look at customer behaviors across the customer journey and help make the customer experience and business outcomes better. As a member of the Product Data Insights team, you will develop BI solutions to understand usage activity, create and own multiple Product Key Performance Indicators, develop a deep understanding of product health and the customer experience, advance data acumen across the company, and promote strategic decisions through data storytelling.

This role will have a focus on refining metrics in GitLab’s Product-Led Growth (PLG) funnel and partnering with the Growth team on driving early GitLab adoption and first orders.

What You’ll Do  

• Collaborate with stakeholders from IC Product Managers to leadership
• Gather disparate data points to tell a cohesive story about product usage
• Establish reporting on new products and conduct analysis on usage
• Work with UX partners to understand behavioral patterns
• Collaborate with Engineering teams on data collection methodologies
• Work with Enterprise Data team on data modeling requirements for reporting and analysis

What You’ll Bring 

• Advanced level SQL skills
• Experience in BI visualization and development (we use Tableau)
• Experience working directly with Product and Engineering teams on data creation and instrumentation
• Experience working with Data and Analytics Engineering teams on modeling data for reporting and analysis
• Experience conducting and analyzing A/B tests
• (Full requirements on job family page)