People Services Associate
Apex Systems
Full-time
Remote
United States
$30 - $34 USD hourly
HR
- Deliver seamless support across the full candidate and employee lifecycle, ensuring smooth transitions from recruitment to onboarding and throughout employment.
- Act as the first point of contact for HR and recruitment inquiries, providing excellent customer service and accurate policy/process guidance.
- Coordinate recruitment operations, including interview scheduling, candidate travel, virtual interviews, and background checks.
- Support candidate onboarding, including documentation, offer audits, and collaborate with IT and Talent Acquisition for smooth new hire handoffs.
- Manage employee lifecycle tasks such as data entry, audits, documentation, and personnel file maintenance, ensuring accuracy and compliance.
- Provide Tier 1 and Tier 2 HR support by advising managers and employees on HR policies, processes, and direct access transactions.
- Develop, improve, and maintain HR resources (policies, guides, knowledge articles) to ensure clarity and accessibility.
- Partner with HRBPs, Talent Acquisition, and CoEs to deliver projects, improve processes, and ensure consistency across global People Services.
- Escalate sensitive or critical people-related cases appropriately while maintaining strict confidentiality.
- Contribute to projects focused on innovation and continuous improvement in candidate and employee experience.