Ops & Administrative Support Contractor

Stellar is seeking Operations Administrative Contractors to support various operational initiatives and data-driven projects. This role involves flexible, hourly work, contributing to the efficiency and effectiveness of Stellar Health's programs.

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Role Stakeholders:

• Internal Operational Stellar Staff engaged in various projects.
• Internal Cross-functional Stellar Teams requiring administrative support for data management, communication, and system configuration.

Contract Details:

• Hourly contract for 3 months with ability to extend.
• Typically works up to 15-20 hours per week.

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Key Responsibilities:

• Maintenance Support for Operational Processes: Providing ongoing administrative and logistical support to ensure the smooth and efficient functioning of established operational processes.
• Medical Record Data Verification (Chart Audits): Performing diligent chart chases to verify medical record data, ensuring accuracy and completeness for reporting and compliance.
• Customer.io Send Outs: Managing and executing the distribution of communications via Customer.io, ensuring timely and accurate delivery to target audiences.
• Monthly Reporting Emailing: Preparing and sending out monthly reports via email, ensuring all relevant stakeholders receive up-to-date information.
• Data Analysis Support: Assisting with preliminary data analysis, including data collection, organization, and basic interpretation to support operational insights.
• Stellar App Challenge Setup: Configuring and deploying various challenges within the Stellar Application, involving detailed setup and coordination.
• Data Visualization: Contributing to the creation of clear and informative data visualizations for internal reporting and presentations.

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Required Skills and Experience:

• Proficiency in data entry and data management.
• Ability to perform basic data analysis and identify discrepancies.
• Strong organizational skills, including time management and task prioritization.
• Excellent attention to detail for data verification and communication tasks.
• Clear and concise written communication skills for emailing reports and managing send outs.
• Problem-solving abilities in an administrative and data-focused context.
• Highly Desirable (Not Required): Analytical skills and experience in Looker, Tableau, Google Sheets, and Notion.