Lab Technician

In this role, you’ll collaborate with cross-functional engineering teams to certify IBM server and storage products for the worldwide market. You will conduct safety tests, Electromagnetic (EMC) test, Shock/Vibe and/or Acoustics tests as well as testing to IBM quality standards. You will engage directly with certifying agencies, contribute to product design reviews, and support testing in lab environments to validate safe operation under real-world conditions.

IBM fosters a culture of innovation, inclusion, and continuous learning. Here, your expertise in product safety will not only protect users—it will help shape the future of trusted technology.

Your role and responsibilities

At IBM, safety is innovation’s foundation. As a Hardware Technician in Rochester, Minnesota, you’ll play a critical role in ensuring IBM’s Power and Storage hardware products meet global regulatory standards for safe installation and use.

You will collaborate closely with hardware engineers to perform EMC, safety, and/or Acoustics testing. You will work with engineers to certify and secure approvals for market release. This role blends hands-on lab work, engineering and IT Administration in a technician role to support world-wide hardware compliance, giving you the opportunity to grow and experience a wide variety of workloads.

In IBM’s fast-paced development environment, your work will directly impact product launches and global revenue. You’ll be part of a team that values adaptability, creativity, and precision and where your contributions help deliver trusted, high-performance infrastructure to clients worldwide.

Required educationTechnical DiplomaRequired technical and professional expertise

• Familiarity with IT systems, and aptitude to install operating systems, drivers, and test software on hardware platforms.
• Knowledge and ability to work with hardware components, install disks, cards and I/O adapters (along with requisite basic knowledge of hand and power tools)
• Ability to learn and adapt. In this complex environment, most everyone will be expected to learn, gain skills and continually adapt to new hardware and new challenges.
• Ability to follow and execute hardware test plans under the direction of engineers
• Basic understanding of standards and ability to follow instructions.
• Strong organizational and follow-up skills.
• Ability to work independently and in team environments.
• Creative problem-solving mindset.
• Willingness to adapt to fast-paced, evolving work environments.
• Clear communication and reporting skills for status updates and certification documentation.