Junior IT Specialist (Hybrid | Milan or Bologna)

We are looking for a Junior IT Specialist to become the heartbeat of our internal team experience. This role blends internal IT operations and cross-team collaboration. You will report to DevOps, supporting also HR, and Operations, by working closely with each of them. You’ll play a pivotal part in fully owning internal tool management tasks as well as hardware and device management tasks, ensuring that our colleagues are supported by reliable systems, well-maintained devices, and a smooth, secure internal technical environment.

💼 Key Responsibilities

- Internal Tools & Platforms Ownership:

• Microsoft: complete suite and SaaS tools (Microsoft 365, Office, Outlook, SharePoint, Zoom);
• Google: complete suite and SaaS tools (Google Workspace, Gmail, Google Drive, Google Calendar);
• Confluence: internal documentation and knowledge management system;
• Slack: internal communication and collaboration platform.

- Hardware & Device Lifecycle Management:

• Set-up: configuration and preparation of company devices for employees;
• Shipment: coordination of device delivery for onboarding, replacements, and offboarding;
• Tracking: inventory and lifecycle tracking of company hardware and devices.

- Residual responsibilities:

• Availability to work from and travel to our Milan OR Bologna office, whenever required (realistically 1d/week);
• Trustworthy and reliable: comfortable handling sensitive tasks, systems, and data with a high level of confidentiality, accuracy, and responsibility.
• Smart and proactive mindset: able to quickly understand new contexts, take initiative, and actively contribute beyond assigned tasks;
• Strong sense of ownership: accountable for assigned responsibilities, with the ability to manage tasks end-to-end and follow through independently;
• Fast learner: willing and able to learn new tools, technologies, and processes quickly, including self-study and autonomous problem-solving;

💡 Experience & Skills

• Languages: full professional proficiency in English and Italian;
• Degree in IT or equivalent, or IT-focused high school diploma;
• Career motivation: strong interest in starting and growing a career as a Junior IT Specialist (6 months/1year of experience are more than welcome).