Investigations Specialist (Remote)

The Investigations Specialist conducts investigations using databases to locate individuals and businesses for service of process. Communicate investigation findings to co-workers and customers to advise on the next steps of an order. This role is as part of the Investigations Team to achieve daily goals in a fast-paced office environment. 

This position is remote but located in Michigan.

Key Responsibilities: 

• Conduct investigations to locate individuals and businesses by reviewing findings for the subject of service of process and cross referencing previous aspects of an order. 
• Communicate findings to customers and co-workers as needed 
• Answer investigations related phone calls and emails 
• Update procedural documents and review existing procedures 

 Qualifications: 

• High School Diploma or GED and at least 6 months of related experience required 
• Experience in an office environment and/or customer facing position preferred 
• Ability to work remotely with strong work ethic 
• Reliable with ability to maintain high levels of confidentiality with privileged information 
• Excellent interpersonal skills with ability to effectively communicate with peers 
• Openness to learning new things and responding positively to feedback 
• Technical savvy, including experience with Microsoft Office Suite and ability to learn new systems