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Field Service Engineer (León)

GE HealthCare
Full-time
Remote
Indonesia
Healthcare

As a Field Service Engineer, you will perform preventative maintenance, installations, troubleshooting, and repairs on our life-changing medical equipment. It is a role that will see you going out on the road to visit our customers on site. It is a role that will see you going out on the road to visit our customers on site, León city and Ponferrada as privileged axis, extended to the rest of CyL community and territory.

GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Roles and Responsibilities

  • Focused on technical training essential for a particular business or function, and does not include Leadership Learning, which falls within HR. Includes trainers and coordinators whose main task is to deliver the training content or make logistical arrangements for training programs.
  • Broadening knowledge of own sales territory, product lines, markets, sales processes or customer groups to execute policy/strategy. Still acquiring higher level knowledge and skills.
  • Basic understanding of key business drivers; uses this understanding to accomplish own work. Good understanding of how work of own team integrates with other teams and contributes to the area.
  • May have some autonomy to make decisions within a defined framework. Resolves issues in situations that require technical knowledge and judgment within established procedures. Consults more senior team members for issues outside of defined instructions/parameters.
  • Available to work in a wide modalities spectrum (Ultrasounds, RX, PCS, CT...), open to to new knowledge with a desire to learn

Required Qualifications

  • A diploma, Bachelor’s or Master’s degree in Electronics, Electromechanics or Biomedical Engineering Technology, or solid experience as Field Service Engineer
  • Good technical skills with a systematic and thorough approach to problem solving
  • The ability to plan and organize your work own effectively, and to work with minimal direction
  • Excellent interpersonal, listening and customer service skills – you can deal with differences of opinion tactfully and effectively, and you influence rather than direct 
  • Good knowledge of English language to properly play the information, successfully attend training courses and allow fluent communication in this language

Desired Characteristics

  • The ability to manage other people and resources
  • A strong business acumen – you have a good understanding of the factors that influence customer behavior