Field Operations Technician

Responsible for supporting and maintaining small cell & DAS Networks that are currently serving, the Nation’s largest Wireless Carriers. Year-round objectives to include, first response to outages and impairments, along with making the needed repairs to the assigned networks. Annual Preventative Maintenance inspections, to remote DAS/SC equipment and host related equipment. Various computer related administrative tasks, i.e. uploading photos and documents, using GUI pages along with many web-based tools. Safe work practices must be applied to the completion of all work-related tasks, along with integrity, quality and attention to details.


WHAT YOU WILL DO

• Perform all activities in a manner to ensure the safety of yourself, your team, your customers and the public.
• Respond to all network outages, impairments and emergencies in the DAS/SC network you are assigned.
• Complete all assigned annual preventative maintenance inspections thoroughly and accurately, to Crown standards.
• Operation and understanding of RF and fiber related test equipment, such as PIM analyzer, Antenna analyzer, RF power meter, Spectrum analyzer, Signal generator, OTDR, Fusion splicer, Optic power meter.
• Operate PC or similar devices to gain access to DAS/SC network and complete assigned administrative tasks.
• Work efficiently and effectively with cross functional departments and peers.
• First line acceptance of all new and modified networks using the Network Handoff Process.
• Ensure timely acceptance of all assigned tickets and meet all SLA, Resolve and MTTRs in you assigned area

WHAT YOU WILL NEED TO SUCCEED

Education Qualifications

• High School Degree or equivalent required
• Associates degree, two-year technical degree or equivalent military/special electronics training experience strongly preferred
• A valid state driver’s license required

Experience Qualifications

• Two (2) or more years of experience in one or more of the following fields: wireless communications, outside plant fiber optic installations, repair, testing and troubleshooting.
• Knowledge of radio transmitters, receivers, antennas, electronic theory, fiber optic theory
• Ability to safely drive and operate a DOT compliant boom truck, in the public right of way.
• Ability to work closely with and provide guidance to vendors both on-site and remotely
• Ability to analyze and understand PIM/Sweep test data
• Ability to communicate both verbally and in writing in a clear and concise manner
• Skilled in trouble ticket or work order systems
• Exposure to network monitoring systems
• Ability to work independently with minimal guidance, while managing time for maximum efficiency.
• DOT Certification
• OSHA Certifications
• Fiber Optic Experience
• PIM or Antenna analyzer certifications
• Skilled in trouble ticket or work order systems
• Exposure to network monitoring systems

Licenses and Certifications

• DL NUMBER - Driver License, Valid and in State