Data Entry Support Specialist

As a Data Entry Support Specialist working remotely for Credentia, you will provide critical assistance in the entry, verification and support of credentialing/data workflows. This remote role allows you to assist our team from your home workspace and ensures data accuracy and integrity throughout the credentialing lifecycle in a remote environment.

Key Responsibilities

• Perform accurate data entry of candidate information, exam results, demographic data, and other credentialing documents into Credentia’s systems in a remote setting.
• Support the data operations team by verifying entries, checking for inconsistencies or incomplete information and initiating follow-up as required.
• Assist with scanning, uploading and organizing documents electronically, maintaining digital files in your remote work environment and ensuring secure handling of sensitive information (PII/PHI).
• Maintain confidential handling of candidate and client data in compliance with HIPAA and company privacy policies while working remotely.
• Collaborate with internal teams (Credentialing, Scheduling, Support) via remote communication tools (email, chat, video) in a remote-friendly workflow.
• Meet productivity and quality targets for remote data entry, such as entries per hour, error rates, and turnaround time, all within the remote work framework.
• Ensure your remote home office setup meets company requirements (quiet environment, reliable internet) and adhere to remote operations protocols.
• Participate in remote training sessions, team check-ins, or virtual meetings as required by the remote operations environment.

Qualifications & Skills

Education/Experience

• High school diploma or equivalent required; Associate’s degree preferred.
• Minimum 1-2 years of data entry or administrative support experience; healthcare credentialing or similar field is a plus.
• Demonstrated ability to work independently in a remote environment.

Skills & Attributes

• Excellent typing and data entry skills with high attention to detail and accuracy in a remote work setting.
• Proficiency with Microsoft Office (Excel, Word) and ability to learn new systems used by Credentia.
• Strong organizational and time-management skills, with ability to manage tasks and priorities remotely.
• Reliable home-based workspace with high-speed internet and ability to work remotely with minimal supervision.
• Effective written and verbal communication skills for remote collaboration and coordination.
• Commitment to data security, confidentiality, and compliance in a remote work role.