You’ll contribute to our humble pursuit of excellence by bringing curiosity to spark innovation, humility to collaborate as a team, and a deep commitment to being the difference for our customers. Your role will reflect our shared goal of enhancing health care delivery and building healthier, more vibrant communities.
Qualifications you’ll bring:
- High School Diploma or GED required; Associate’s degree in Business or related field preferred.
- The availability to work full-time, virtual, in Schenectady or Rochester, NY
- 1–2 years of data entry or claims experience preferred. High accuracy and attention to detail.
- Strong data entry skills (5,000–7,000 keystrokes per hour preferred).
- Proficiency in Microsoft Word and Excel.
- Familiarity with medical terminology.
- Curiosity to foster innovation and pave the way for growth
- Humility to play as a team
- Commitment to being the difference for our customers in every interaction
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Your key responsibilities:
- Perform continuous data entry of claim forms into internal systems from electronic images and paper documents.
- Manage and update non-par provider demographic information, including provider-initiated changes.
- Load new providers and maintain existing provider records in systems such as Facets and Macess.
- Ensure compliance with regulatory claim payment timeframes.
- Collaborate with internal departments to resolve data discrepancies and support provider data integrity.
- Maintain confidentiality and adhere to HIPAA and other regulatory standards.
- Meet or exceed departmental standards for productivity and quality.
- Adapt to changing business needs, including occasional overtime.
- Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer.