As a Data Entry Associate working remotely for Credentia, your primary responsibility will be to accurately input, update and maintain candidate and credentialing data into company systems. This remote opportunity allows you to perform these duties from your home workspace, supporting the credentialing process by ensuring data integrity, confidentiality and timeliness in a remote setting.
Key Responsibilities
- Perform accurate data entry of candidate information, exam results, demographic data, and other credentialing documentation into Credentia’s systems, in a remote environment.
- Verify data against source documents for accuracy, identify discrepancies and follow up (virtually) with relevant teams or stakeholders.
- Maintain and organize electronic files, scan or upload documents as needed, and ensure proper data handling in your remote workspace.
- Work remotely with a stable internet connection and secure home office setup to ensure confidentiality of candidate data (PHI) and compliance with HIPAA and company policies.
- Collaborate with internal teams (Credentialing, Testing Scheduling, Support) via remote communication tools (email, chat, video) to clarify data issues or follow-up actions.
- Maintain productivity and quality metrics for remote data entry work — e.g., entries per hour, accuracy rate, turnaround time.
- Participate in remote training sessions or virtual check-ins, and adhere to remote work best practices including availability during designated hours.
Qualifications & Skills
Education/Experience
- High school diploma or equivalent required; Associate’s degree preferred.
- Minimum of 1–2 years of data entry or administrative experience — healthcare credentialing or similar is a plus.
- Demonstrated ability to work in a remote environment reliably and independently.
Skills & Attributes
- Excellent typing and data entry skills with high accuracy in a remote work setting.
- Strong attention to detail, organization, and ability to manage tasks independently in a remote workspace.
- Proficiency with Microsoft Office (Excel, Word) and willingness to learn new systems used by Credentia.
- Effective written and verbal communication skills when collaborating remotely with teams.
- Reliable high-speed internet connection and a professional home workspace suitable for remote operations.
- Ability to maintain confidentiality and follow data security best practices while working remotely.