As a Data Entry Assistant working remotely for Credentia, you will be responsible for assisting with data entry tasks, ensuring accuracy and timely input of candidate, testing and credentialing information. This is a remote opportunity, allowing you to perform work from your home remote workspace, contributing to the team’s data operations in a remote environment.
Key Responsibilities
- Assist in entering data from registration forms, test results, demographic information, and other documents into Credentia’s data systems in a remote setting.
- Verify accuracy of entered data, check for errors, inconsistencies or missing information, and follow up as needed.
- Scan, upload and organize documents as required, maintaining electronic files in your remote workspace and ensuring secure handling of sensitive information.
- Maintain confidentiality of personally identifiable information (PII) and protected health information (PHI) in compliance with HIPAA and company policy.
- Collaborate with internal teams (credentialing, scheduling, support) using remote communication tools (email, chat, video) to clarify data issues or provide updates.
- Meet productivity and quality metrics (e.g., entries per hour, accuracy rate, turnaround time) while working remotely.
- Adhere to remote-work policies including maintaining a dedicated, quiet home workspace with reliable internet connection.
Qualifications & Skills
Education/Experience
- High school diploma or equivalent required; Associate’s degree preferred.
- Minimum of 1 year of data entry or administrative support experience — healthcare credentialing or related field is a plus.
- Experience working remotely or in a remote environment is beneficial.
Skills & Attributes
- Strong typing and data entry skills with high attention to detail and accuracy in a remote work setting.
- Proficiency with Microsoft Office (Excel, Word) and comfortable learning new software systems.
- Excellent organizational and time-management skills, with the ability to work independently in a remote environment.
- Reliable high-speed internet connection and a professional home workspace suited for remote operations.
- Strong written and verbal communication skills for remote collaboration.
- Commitment to maintaining data security and confidentiality while working remotely.