Customer Support Representative (Remote)

We’re looking for customer support representatives who share our values of service, inclusion, trust, and cooperation and who are excited about providing top-notch support to our clients and their customers.

What you'll do: 

• Handle customer inquiries via live chat, email, and/or phone to answer their questions and provide solutions
• Provide accurate information to customers by using a variety of digital tools
• Share suggestions for customer experience improvements with your team and client
• Work to meet and exceed productivity and quality goals
• Represent Flight to our clients in a professional and friendly manner

Candidates Also Search: Remote Customer Service Jobs

What we look for: 

• Prior customer support experience
• Excellent verbal and written communications skills in English as demonstrated by a strong score on an English proficiency test
• A high level of empathy and emotional intelligence
• Top-notch problem solving skills
• Adaptability and a growth-learning mindset
• Able and willing to work full-time on any shift
• Available to work Saturday or Sunday