Customer Service Representative

McKesson is committed to fostering a culture of  inclusion, innovation, and continuous learning. We empower our employees to grow their careers while making a meaningful impact in healthcare.

Key Responsibilities:

• Manage customer requests, order entry, and product education via phone and email
• Process credits for returns, damages, and other issues
• Ensure compliance with hazardous materials and cold chain guidelines
• Provide timely responses to inquiries and documentation requests
• Collaborate cross-functionally to support customer needs

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Qualifications:

• 1+ year of customer support experience in an office setting
• Experience with Phone, Chat, and/or Email communication
• Strong organizational and prioritization skills
• Intermediate proficiency in Microsoft Outlook and Excel

Preferred Skills:

• Experience with JD Edwards, Cisco, case management, or Supply Manager
• Strong written and verbal communication
• Medical/pharmaceutical knowledge a plus
• Team-oriented, detail-focused, and resourceful problem solver

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Education:

• High School diploma or equivalent required