Content Writer (Remote)

The Content Writer I role is an individual that writes benefits educational content in support of multiple client's benefits strategies. They apply their knowledge of both effective communication strategies, the English language, and benefits to act as a true consultant to our clients and help them reach their outlined program goals. They take into account the client's culture, tone of voice, and client style guides to write content for a variety of benefits-related communications that are employee facing.

The Gig:

• Approach all work with a focus on fulfilling Businessolver's mission, vision, values, and organizational goals while fostering a positive team environment and an improved consumer experience.
• Create and deliver required content writing, editing, and proofreading for various mediums such as benefit guides, home mailings, email, text messages, presentations, video scripts, websites, and more for managed book of business.
• Ensure quality, accuracy, and timeliness of content delivery
• Gather and leverage discovery documentation and resources to produce impactful content to educate our clients’ unique employee demographics
• Maintain client-specific artifacts such as project briefs, the eligibility and content matrix and any other relevant resources.
• Adhere to client writing style guides in all writing projects
• Understand client health plan(s) and employee benefit package details per population in order to communicate with accuracy.
• Understand best practices as outlined by the broader Consumer Experience team, be consultative with clients and influence their adoption of best practices.
• Leveraging project management software, monitor and complete tasks as assigned related to client projects by the assigned due date.
• Identify and resolve project issues and escalate as necessary to help manage project risks. Manage activities, progress, and deadlines across multiple projects using outlined SOPs and project management software.
• Complies with all policies and standards

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What you need to make the cut:

• Proficient in Microsoft Office products, including PowerPoint
• At least 1-3 years professional experience in journalism, content creation, or other related field
• Professional demeanor, ability to build trusting relationships and create a sense of urgency to accomplish results.
• Strong organizational and time management skills with the ability to recognize project risks and competing priorities
• Strong collaboration and project management skills – an ability to work effectively with different people within an organization (technical, salespeople, executives)
• Excellent verbal and written communication skills, with exceptional interpersonal skills
• A compelling portfolio of writing samples must be submitted for consideration
• Strong understanding for AP and Chicago style writing rules and guidelines.