Clinical Template Officer (French Speaking)

As a Clinical Template Contractor, you’ll use your clinical knowledge to create, review, and refine documentation templates that clinicians use within Heidi.

Your work will directly improve the accuracy, usability, and localisation of Heidi’s clinical AI assistant - shaping how clinicians around the world document and deliver care.

You’ll collaborate closely with our GTM and Medical Knowledge teams to understand clinicians’ workflows, translate them into structured templates, and help ensure our users have the best possible experience.

What You’ll Do

• Review clinical notes provided by users and convert them into customisable, high-quality templates compatible with Heidi.
• Collaborate with internal teams to understand clinical requirements and develop templates for new specialties or customer use cases.
• Support onboarding by helping clinicians tailor templates to their practice.
• Participate in template QA, testing, and training initiatives.
• Engage with users to refine existing templates and troubleshoot content-related issues.
• Leverage AI and productivity tools to streamline your workflow and improve efficiency.

Who We’re Looking For

• Clinicians or medical students (including nursing, allied health, or mental health backgrounds).
• Fluent in both French and English
• Availability of around 15–20 hours per week (flexible scheduling).
• Strong written communication and attention to detail.
• Able to work independently and manage tasks remotely.
• Interested in digital health, AI, and the future of clinical documentation.
• Experience with tools like Notion, ChatGPT, or Intercom is a plus (not required).