Candidate Experience Associate (Remote)

As a Candidate Experience Associate, you’ll be the engine that powers our recruiting operations; responsible for owning candidate communications, coordinating interviews, and supporting a best-in-class hiring process. You'll be an integral part of our Talent team, which flexes across technical and non-technical hiring while also managing Talent operations and employer branding initiatives. This is a unique opportunity to gain deep exposure to all areas of Talent and People while playing a key role in scaling our business.

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What You'll Do: 

• Most of your time will be spent coordinating and scheduling multi-phase panel interviews across multiple time zones and varying levels of complexity.
• Own candidate communication throughout the interview process to ensure a timely, seamless, and high-touch experience.
• Serve as one of the first points of contact for candidates, acting as a friendly and professional representative of ezCater.
• Collaborate with recruiters and hiring managers to maintain smooth, efficient, communicative, and transparent workflows.
• Manage and update interview logistics in our Applicant Tracking System (Greenhouse).
• Monitor and manage scheduling changes or conflicts quickly and gracefully.
• Partner with your Talent teammates to enhance processes and contribute to special projects related to employer branding and interview experience.
• Participate in reporting, data entry, and hiring metric tracking to help assess process effectiveness.
• Proactively suggest improvements to processes, documentation, or candidate experience workflows.

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What You Have: 

• 1-2+ years of prior experience in a recruiting or administrative coordination role, especially in a tech or high-growth company.
• Exceptional organizational and time management skills, with an ability to juggle competing priorities.
• High attention to detail and a proactive, problem-solving mindset.
• Strong written and verbal communication skills.
• Ability to adapt quickly in a fast-paced, constantly changing environment.
• A collaborative attitude and eagerness to support candidates, recruiters, and hiring managers alike.
• Familiar with tools like Google Workspace, Zoom, Slack, and an ATS (Greenhouse, Lever, etc.).
• Ability to work in standard EST or CST working hours.
• A genuine interest in recruiting, operations, or people-focused functions.