Billing Specialist

MRI Software is seeking a Billing Specialist to work hybrid in our Solon, OH Office (3 days in office, 2 days remote)!

The Billing Specialist will be working with the core business team as well as supporting any acquired entities’ AR portfolios. This individual will be responsible for all aspects of billing related to specific MRI Software verticals.  The Billing Specialist will work closely with Finance, Legal, and Sales departments to coordinate the billing of net new deals, client renewals, and ad hoc additions to client portfolios. You will be responsible for meeting deadlines around billing in order to assist in the closing of monthly books for financial statement preparation.  The Billing Specialist role offers great opportunities to work on various projects as they arise; providing the chance to learn new processes and procedures, which lead to increased roles and responsibilities within the company.

Responsibilities:

• Process all billing opportunities related to assigned MRI Software business verticals.
• Gain an understanding of end-to-end revenue impact of respective billing, and credits, including all deferred revenue implications.
• Identify, track, and resolve potential billing issues.
• Work with the Legal department to understand all contracts and order documents as they relate to fee schedules and client billing.
• Work with the Sales department to accommodate client requests.
• Research and resolve client disputes and escalate the issues to the right internal contacts/departments.
• Manage and maintain client information within the billing system to ensure proper delivery of invoices.
• Make recommendations to implement improved processes and procedures.
• Perform other duties and participate in other projects as assigned by management, including cross training within the department.

Requirements:

• Experience working with MS Excel and Word
• Consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance
• Good communication skills and ability to work well individually or as a member of a team
• Attention to detail and ability to plan, organize, prioritize and multi-task
• Shows strong initiative, problem analysis and problem-solving skills
• Bachelor’s degree or equivalent work experience
• Background in Finance is preferred, but not required
• Strong ability to resolve discrepancies and knowledge of billing systems.