Billing Coordinator

As a Billing Coordinator, you will be a key contributor to our billing operations team, ensuring accurate and timely processing of utility billing for our multifamily property clients. You will work within established processes and procedures to maintain billing accuracy, support account onboarding, and help identify opportunities for operational improvements.

Your responsibilities will include processing resident billing accounts according to established billing cycles and regulatory requirements, maintaining high attention to detail to minimize billing errors, and assisting with the onboarding process for new properties and residents. You will help identify and escalate billing discrepancies for resolution, support the Billing Manager with process documentation and testing of system enhancements, collaborate with Pod Setup, Account Management, and UVM Coordinator teams on billing-related matters, and maintain organized records and documentation of billing activities.

This is an excellent opportunity for someone who thrives in a process-driven, detail-oriented environment and wants to build a career in billing operations within a growing technology company.

Requirements

To excel in this role, you should be detail-oriented, comfortable working with numbers and technology systems, and able to work effectively both independently and as part of a team. You should be organized, able to prioritize tasks, and comfortable working in a fast-paced environment with established deadlines.

Required Qualifications:

• Bachelor's degree in Math, Business, Computer Science, Finance, Accounting or related field
• Strong comfort level with mathematics and numerical accuracy
• Basic to intermediate proficiency in Microsoft Excel and MS Office Suite
• Ability to learn and work comfortably with billing systems and technology platforms
• Strong organizational skills and ability to prioritize multiple tasks
• Excellent attention to detail and accuracy
• Ability to follow established processes, procedures, and regulations
• Proactive problem-solving mindset
• Strong communication and collaboration skills
• Comfort with repetitive, process-driven work in a fast-paced environment

Preferred Qualifications:

We’d especially like to hear from you if you have: 

• Previous experience in billing operations 
• Experience in property management, utilities, or multifamily housing
• Familiarity with SaaS platforms or billing software