Associate Field Service Engineer

You will focus on ensuring maximum uptime, efficiency, and quality for our Bandag Dealer Franchise locations by providing technical expertise, training, and project management.

1. Equipment Service and Uptime

• Install, troubleshoot, and repair complex industrial retread equipment (electrical, mechanical, and pneumatic systems).
• Perform routine equipment calibrations and install hardware/software kits.
• Train dealer personnel on the proper operation and maintenance of all major retread equipment to maximize service life and productivity.

2. Plant Installation and Modification

• Manage plant installation and modification projects from initiation to completion, including equipment, beam, and monorail systems.
• Coordinate and meet with external contractors to ensure project timelines and specifications are met.

3. Quality and Operational Excellence

• Conduct Bandag Systems Audits and UPS Audits to ensure compliance with quality standards and franchise agreements.
• Analyze plant production data, identify productivity constraints, and develop action plans to drive operational improvements and quality Key Performance Indicators (KPIs).

4. Dealer Support and Management

• Develop and maintain strong relationships with Bandag dealers and Area Management Teams.
• Contribute to 3-year strategic resource (SR) plans and provide ongoing support for material flow and production efficiency.
• Document all dealer visits and service activities accurately.

Minimum Qualifications

• Education: Minimum of an Associate's Degree in a technical field (e.g., Mechanical Engineering Technology, Electrical Engineering Technology, or related coursework) or equivalent relevant experience.
• Bachelor’s degree in engineering or a related technical field is preferred.
• Military experience/training in electronics or electrical systems will be considered equivalent to an Associate's degree.
• Technical Skills: Proven ability to troubleshoot and repair complex electrical, mechanical, and pneumatic systems.
• Travel: Willingness and ability to travel extensively (over 75%) for the entire duration of the training program and to relocate to an assigned territory afterward.
• Soft Skills: Strong communication, organizational, and project management skills with the ability to effectively train others.