Completes non-complex projects related to claims operations including field, desk and estimating software activities; networks with adjusters and other Sedgwick colleagues; and participates in defined learning path to pursue an adjuster license within 12 months of hire.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
- Completes assigned non-complex projects as defined by the sponsoring department management. Projects may involve various specialty practice areas of claims such as engineering, forensic accounting, and fire investigation.
- Assists property experts with projects and participates in meetings.
- Trains on insurance coverages and principles, which may include analysis of loss experience, financial conditions and physical characteristics of risks with a plan to obtain an adjuster's license within 12 months in position.
- Under the direction of a claims expert, interacts with insureds, documenting claims data, visuals and related evidence.
- Supports experts in the claims inspection process.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
- Performs other duties as assigned.
- Travels as required.
QUALIFICATIONS
Education & Licensing
- High school diploma or GED required.
Experience
- One (1) years of customer service, construction or related experience or equivalent combination of education and experience required.
Skills & Knowledge
- Strong oral and written communication skills
- PC literate, including Microsoft Office products
- Organizational skills
- Excellent interpersonal skills
- Ability to work in a team environment
- Ability to meet or exceed Performance Competencies